Consumer credit could be radically transformed.
This FAQ addresses what marketers need to know about AI chatbots as adoption increases in 2026.
AI companions present ad potential through high trust and engagement, but safety and regulation pose real risks to advertisers.
Amazon is pushing suppliers to cut prices amid lower China duties and questions over tariffs’ legality
Messy product data and system silos are stalling its plan to monetize ChatGPT through AI-driven commerce
Retailers need to strike the right balance between speed and sustainability.
November retail sales beat expectations in the US, but consumers in the UK, EU, and China are displaying signs of caution.
Golden Globes TV audiences dipped 7% YoY while social buzz hit a record 43M reactions—requiring marketers to adapt.
With vendors wary and cash tight, Saks’ revival won’t come cheap.
On today’s podcast episode, the team reports straight from the show floor at NRF’s Big Show 2026 to break down the most compelling themes dominating the conference, noteworthy insights from off-stage and hallway conversations, and what retail leaders should prioritize next based on what mattered most at one of the retail industry’s most influential events. Listen to the discussion with Vice President of Content and host Suzy Davidkhanian, along with Senior Analyst Blake Droesch and Principal Analyst Sarah Marzano.
Retailers face an uphill battle when it comes to loyalty and enticing repeat customers in 2026. Customers challenged by high prices are searching for the best deals wherever they can find them. And compared with practical considerations like convenience and customer satisfaction, brand love isn’t as effective in influencing customers as some marketers think.
This FAQ discusses how the holiday marketing season is evolving into a longer, leaner, and more competitive period, driven by economic headwinds, earlier shopping behavior, and the growing importance of retail media. It outlines why marketers must plan earlier, prioritize measurable and omnichannel strategies, and avoid overconcentrating spend around the Cyber Five to capture demand across an extended season.
Cardholder metrics improve as the issuer takes on Apple’s outsize subprime borrowers.
New protocols aim to secure their role as default rails for bot-led shopping.
Issuers warn of legal fights, tighter credit, and shrinking perks for premium users.
A 0.7% MoM spike in December is testing consumers' wallets and retailers' pricing strategies.
Most Member’s Mark foods now meet “Made Without” standards banning 40+ ingredients.
Social media tops the priority list for 84% of US digital media professionals, outpacing influencer marketing (61%) by 23 percentage points, according to an October survey from Integral Ad Science and YouGov.
Delta leans into premium demand as broader travel industry shows signs of strain.
"Retailers are reinventing the ways that they connect with their customers in real life," said our analyst Blake Droesch during a recent “Behind the Numbers” episode. "The D2C revolution that we saw play out online has now really reached its limitations, giving way to a disconnection between brands and their customers."